Henderson Mowers - Ordering Policy

Delivery

All orders are dispatched using Australia Post and are sent standard post to the delivery address submitted when you fill in the order. No responsibility is taken by Henderson Mowers for loss or damage once the package has been sent. Delivery to major cities is generally within 2 - 3 working days of dispatch. Delivery to other countries is available. All international orders are dispatched using Australia Post. If an item you have selected is unavailable you will be contacted within 2-3 business days and advised that there may be a delay. You may choose an alternative product, exchange or refund if the delay is unsuitable.

Security

All credit card transactions are processed securely.

Pricing

All pricing listed on the Henderson Mowers website is in Australian Dollars includes GST (10%).

Refunds, Exchanges or Faulty Products

Please choose carefully as Henderson Mowers do not give refunds if you simply change your mind or make a wrong selection. You must notify Henderson Mowers within 48 hours of receiving your order of any items that appear faulty. You may choose between an exchange or credit where goods are faulty, wrongly described or don't do what they are supposed to do. Exchange or credit amounts will apply only to the purchase price of the item you are returning, postage & handling costs will not be credited.